Products Overview

CrowdEngineering helps you operate as a
"Social Business"

With the massive adoption and widespread use of social media and online communities by professionals and consumers - operating as a "Social Business" is imperative for all forward-looking enterprises. 

CrowdEngineering™ builds Social CRM and social customer service solutions that enable companies and organizations to gather and manage large groups of like-minded people ("crowds") in order to provide better information, closer collaboration and effective communication with those that matter: your customers, partners and employees.

CrowdForce

Become a truly social enterprise by deploying our comprehensive and robust platform for enterprise-class crowdsourcing and social care. Learn more

Crowd4Care

Our flagship peer-to-peer Social CRM solution:
Engage and enlist your customers to deliver world-class social care to other customers, while cutting the customer service costs.
Learn more

Crowd4Any

Tap and enhance social knowledge and collaboration. Learn More

News

Social Customer Service Thru the Power of the Crowd

June 27, 2013

 A recent GigaOM article titled “How can we provide better customer service? Create software that lets customers serve each other” caught our attention Since CrowdEngineering’s focus is providing customer service by customers, for customers”, this article by software analyst Ashley Verrill resonated with us and we were happy to read her conclusion that

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