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CrowdEngineering: the natural evolution
To achieve cost reduction many companies have already applied an outsourcing approach to business processes, such as customer service or
Information Technology development, adopting standard enterprise software solutions.
Crowdsourcing is the natural evolution of outsourcing giving better economical returns even where outsourcing is already in place.
Both large companies and SMBs, employ the crowd to perform labor that could alternatively be performed by an assigned group of
employees or contractors. But, in order to effectively staff projects or other work from the crowd, there are six essential elements needed to be in place:
Platform
there needs to be a technology platform or marketplace that brings together the project requesters with the crowd
Pool
crowdsourcing requires a sufficiently large and appropriately skilled workforce available to work
Performance
the requester will have performance criteria that describe successful completion of the task (i.e. time, quality and/or volume). The requester also will need to be reasonably assured that the engaged worker can do the job (previous similar projects, education or skills credentials, prescreening or assessment)
Product
product or output can vary from low-skilled, high volume tasks to highly skilled lower volume ones
Promise
there is a degree of formality needed whereby the crowdsourced labor is willing to make the commitment to complete the work in an agreed upon time window and quality level; on the buyer's part, the requester needs to commit to reward the worker on terms that are mutually satisfactory
Payment
to garner trust and crowd satisfaction the workers should be assured of a prearranged rate of pay commensurate with the work involved
CrowdEngineering's answer is an innovative software solution named CrowdForce, a platform to design and run a crowdsourced business process fully integrated with existing processes and applications extending the benefits of crowdsourcing to enterprise's internal core processes