Foster collaboration based on social knowledge

  • Reduce cost by improving and promoting customer self-service
  • Increase customer satisfaction by providing faster answers
  • Improve knowledge share among your employees
  • Utilize all your information to give better service
  • Improve the quality of your workforce

Click here for Crowd4Any details...

Connect and engage your employees 

  • Increase employee contribution
  • Benefit from knowledge spread over regions to enhance service no matter the location
  • Be seen as an innovative company
  • Motivate your staff by involvement in future services or product development
  • Improve internal skills by active knowledge share

Deliver service that will amaze your customers

  • Reduce costumer service cost up to 40%
  • Provide individualized customer experience improving satisfaction
  • Increase average revenue per customer by providing innovative service offerings
  • Increase customer loyalty

Click here for Crowd4Care details...

Become a truly social enterprise with CrowdForce

  • Protect your brand, redirect the discussion to your community
  • Improve the customer experience and reduce cost of service
  • Increase your sales channel bandwidth by using the crowd to sell
  • Involve customers in the next generation of your offerings and get referrals
  • Increase revenue per customer
  • Be seen as an innovative company

Click here for CrowdForce details...

Getting Started with CrowdEngineering

News

Social Customer Service Thru the Power of the Crowd

June 27, 2013

 A recent GigaOM article titled “How can we provide better customer service? Create software that lets customers serve each other” caught our attention Since CrowdEngineering’s focus is providing customer service by customers, for customers”, this article by software analyst Ashley Verrill resonated with us and we were happy to read her conclusion that

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